Refund Policy

Refund policies are listed on each course information page of our website.

Administrative, Technical & Instructor Support

We can usually solve most administrative issues and some technical issues. The best method of contact is e-mail. Please email info@area-school.com. You may also reach us by telephone at 781-893-2832. Support is available by telephone: Monday – Thursday 9AM – 3PM. We are available by email-only on Friday, after hours and on weekends.

If you have any questions regarding the course material you may email your instructor. You may email content questions to your instructor at info@area-school.com with the subject line “Instructor Question” and the email will be forwarded to your instructor. Instructors answer email during the business week M-F. They will respond to content question within 24 hours of their receipt. If the email is received over the weekend the instructor will respond to the question on the following business day (excluding holidays).

Technical Requirements

To take this course, you will need Internet or Wi-Fi access, and an active email address. Our proprietary online educational system is designed to accommodate nearly all desktop computers, laptop and most tablets. Not all phones will run the schedule webinars but most will run the self paced topic videos. We do suggest that you take your course on a computer or tablet, but smartphones are also able to view and track your progress. Internet Explorer (version 6 & greater), Firefox (version 2.0 & greater), Safari and Chrome are supported and regularly tested for optimal performance.

We will continue to work on expanding product support for additional browsers in the future. In some cases, slow Internet speeds or older computers may effect your video clarity. If you experience any issues, please contact us so we can offer assistance in offering solutions to your technical issue.

Course Videos & Tracking Student Progress

Each of the self-paced topics are broken into 5 sections. Each section is approximately 45 minutes long. You will need to complete each section in order to move onto the next section. You will not be able to advance to the next section or topic until your current section is viewed in its entirety.

At the completion of each topic, you will also be required to complete a brief quiz which covers important information from that topic.

After successfully completing the course, you will receive your certificate of completion in the mail, at which point you will be able to take the exam.

Course Videos & Tracking Student Progress

Each of the self-paced topics are broken into 5 sections. Each section is approximately 45 minutes long. You will need to complete each section in order to move onto the next section. You will not be able to advance to the next section or topic until your current section is viewed in its entirety.

For each of the scheduled topics, you will need to register in advance for each topic to reserve a seat. After attending each of these topics, you will receive in individual attendance code which you will need in order to receive full credit for these topics.

At the completion of each topic, you will also be required to complete a brief quiz which covers important information from that topic.

After successfully completing each section of the course, you will receive your certificate of completion in the mail, at which point you will be able to take the state exam.

Course Videos & Tracking Student Progress

Each of the self-paced topics are broken into 5 sections. Each section is approximately 45 minutes long. You will need to complete each section in order to move onto the next section. You will not be able to advance to the next section or topic until your current section is viewed in its entirety.

At the completion of each topic, you will also be required to complete a brief quiz which covers important information from that topic.

After successfully completing the course, you will receive your certificate of completion in the mail, at which point you will be able to take the Massachusetts Real Estate Broker Exam.

Course Evaluation

We encourage all students to email info@area-school.com (please put “Evaluation” in subject line) with an evaluation of our online courses. We welcome all comments and/or suggestions!

Student Identity Quiz

The last element you will complete is used to confirm your identity. By submitting a “yes” answer you will be stating that you the student/licensee certifies under the pains and penalties of perjury that you have solely completed both portions the course. In the event that we are notified that someone other than the student/licensee has completed the course, no credit or refund will be given to the student/licensee for the course completed.

Video Buffering

If you are experiencing video buffering, lagging or delays, your Internet connection may not be strong enough to view our videos in full 1080p HD. We suggest lowering the video quality to 540p. If you still experience issues, please reduce video quality all the way down to 360p. You can set the video quality by clicking on the Settings icon in the lower right hand corner of the video player.